What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Las Vegas during the colder seasons, when they’re needed the most to keep you warm. While you know the team at JonAire Inc will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some expenses if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is turned off.
    • Check your thermostat to ensure it’s on, switched to the proper temperature and isn’t switched to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s displaying the proper time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to not work?
    • Check your air filters to confirm they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still deprived of heat, call JonAire Inc at 702-866-9322 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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